XpressBLKFrequently Asked Questions
Trustee Resource Hub
Frequently Asked Questions
Xpress Super is a low cost, trusted and independently owned SMSF Administrator provided launched by parent company, SuperGuardian. With decades of experience, SuperGuardian saw the need for a low cost administrator who are passionate about SMSFs and supporting Trustees.
Xpress Super is a one-stop shop for SMSF administration. We provide establishment and transition services as well as ongoing and wind-up services.
Being an online provider, we service clients around Australia. Our head office is located in Adelaide and we do have serviced office capabilities in Sydney and Melbourne.
A key aspect of the Xpress Super service is our investment and platform restrictions. By operating within this scope, we can rely on automated processing by our systems which are backed by data feeds from our product providers. A key component to selecting these providers is auditing their data feeds for quality and reliability. Due to these efficiencies, we can minimise external costs such as software and audit. The savings are then passed onto our clients via our below-average fees.
Please visit our fee schedule page.
No, our fees are not calculated based on your fund balance or how frequently you trade so knock yourself out!
When considering whether an SMSF is right for you, you should consider the initial opening balance of the SMSF, and whether it is sufficient to meet and justify the setup and ongoing costs. Xpress Super do have a minimum balance requirement to establish an SMSF, and we encourage you to question this with our team. Where Xpress Super accepts an engagement, we are not providing an opinion or recommendation that an SMSF is right for you. For this, we encourage you to speak to a financial adviser.
Great question! Please visit our Why Choose Us page.
A cancellation fee applies if you cease to use our services in the first 12 months of the engagement.
Beyond the 12-month period, no cancellation fee applies.
Please visit our Terms and Conditions for full details.
This question will depend on your own circumstances. To ensure that you can make a well-informed decision, we have prepared a fact sheet comparing the two structures which we recommend you review. If you are seeking advice on this matter, we recommend speaking to a financial adviser.
Yes, to comply with our Know-Your-Client and Anti-Money-Laundering obligations, we do require a copy of your current identification such as a driver’s license.
Upon receiving the online engagement form submission, we will be in touch within 1 business day to notify you of the next steps. From there, Xpress Super completes all tasks within 2 business days during the establishment process.
The biggest factor in establishing the SMSF is the ATO’s approval and turnaround times. We monitor this regularly and follow up to ensure the quickest possible establishment times for our clients.
Once the fund is established, we follow up the bank account activation and can then notify you to begin organising your rollovers.
No, Xpress Super are unable to initiate a rollover into your SMSF. As SMSF administrators, we do not seek transactional authority on behalf of the SMSF. We view initiating transactions as the role of the trustee (you) or a financial adviser (if you appoint one).
You can either reimburse yourself for the establishment costs or allocate as a contribution. This will happen when money becomes available in the SMSF either by way of the first rollover or a contribution.
Xpress Super invoice annually in advance (in July), and fees are debited directly from your SMSF bank account. Our fees are then applied on a pro-rata basis during the financial year, in line with our continuous services.
Your Electronic Service Address (ESA) is smsfdataflow. We will provide you with a document in your welcome pack which can be forwarded to your employer.
Yes, we certainly do!
To provide you with a quote for any prior or current year work, we ask the following questions:
- What will be the first financial year for Xpress Super to take over your SMSF administration?
- What investments does your fund hold?
- How many bank accounts does the fund hold and who are they with?
- Who is your share broker?
- Are you interested in the Xpress Super Standard service level or XpressBLK?
- If your fund has a corporate trustee, would you like Xpress Super to handle the annual obligations with ASIC?
We will review the investments held by the fund and provide you with a quote via email.
Yes, we have an ethical obligation to notify them of our appointment as the tax agent.
Beyond that, if you authorise us to do so we will liaise with them to obtain your SMSF records.
Yes, we can provide services to update this at your request.
Looking to Establish an SMSF or Transfer an existing SMSF?
Talk to one of our experts, we’re here to help!
We are open: Monday – Friday 8:30 AM – 5:00 PM (ACST)
Adelaide
65 Gilbert Street
Adelaide SA 5000
